Privacy Policy for LawMento

Effective Date: 14 March 2025

At LawMento, we respect and value your privacy. This Privacy Policy is for the website and the app of LawMento. Below mentioned is how we collect, use, store, and protect your personal data when you use our platform.

1. Information We Collect

We collect the following types of personal information:

• Personal Identification Information: Name, email address, phone number, etc.
• Educational Information: Academic records, course preferences, etc.
• Payment Information: Billing details when users make purchases or enroll in paid courses.
• Usage Data: Interaction data such as your IP address, browser type, and activity on our platform.
• Communications: Records of any communications you have with us via email, support tickets, or chats.

2. How We Use Your Information

We use the collected data for the following purposes:

• To provide and maintain our services, including course access, user support, and content delivery.
• To personalise your experience and suggest relevant content or courses.
• To process payments and send you updates regarding your transactions.
• To send promotional materials, newsletters, and updates about our services, unless you opt out.
• To improve the platform through data analysis and feedback.
• To comply with legal requirements and respond to legal requests or obligations.

3. How We Protect Your Information

We implement reasonable security practices to protect your data from unauthorised access, alteration, or disclosure. These measures include encryption, secure servers, and regular audits of our systems.

4. Sharing Your Information

We do not sell, rent, or lease your personal data to third parties. However, we may share your data with trusted third-party service providers to facilitate our services, such as payment processors or email marketing platforms, as long as they adhere to privacy and confidentiality agreements.

We may also share information in the following circumstances:

• When required by law, regulation, or legal process.
• To respond to claims or legal actions.
• To protect the rights, property, or safety of LawMento, its users, or others.

5. Cookies and Tracking Technologies

We use cookies to enhance user experience and analyse usage patterns. Cookies are small text files stored on your device to collect information about your usage of our platform.

6. Your Rights

You have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Correction: You can update or correct any inaccurate information.
• Deletion: You can request the deletion of your personal data, subject to applicable laws.
• Opt-out: You can opt out of receiving promotional emails by following the unsubscribe instructions.

7. Data Retention

We will retain your personal data for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

8. Children’s Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 13, we will take steps to delete it immediately.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

10. Account deletion request

We understand that users may, at times, wish to discontinue their association with our platform. To facilitate this process, we have established a straightforward account deletion policy. Users can request the deletion of their account by following the outlined procedure:

• Submission of Deletion Request: Users must initiate the account deletion process by submitting a formal request through contact us section available on the platform. It is required for users to provide essential information, such as their email address associated with the account, and a brief reason for the deletion request.
• Verification: To ensure the security of the account deletion process, we will perform a verification check to confirm the identity of the requester. This may involve sending a confirmation email or employing other appropriate authentication methods.
• Processing Time: Once the request is verified, our team will promptly process the account deletion. Users can expect their accounts to be permanently deleted within a reasonable timeframe, and they will receive a confirmation email upon successful completion.
• Data Removal: We commit to responsibly handling user data. Deleted accounts will have their personal information permanently removed from our systems, ensuring compliance with privacy regulations.

This policy aims to provide a transparent and efficient process for users seeking account deletion while maintaining the security and integrity of our platform.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]