Cancellation and Refund Policy for LawMento

Effective Date: 14 March 2025

Thank you for choosing LawMento. We strive to provide the best learning experience for our users. However, we understand that circumstances may arise where you may need to cancel or request a refund. Please read our cancellation and refund policy carefully.

1. Cancellation Policy

You may cancel your enrolment in a course within 3 days from the date of purchase. To request a cancellation, you must contact our support team at [email protected]. Once your cancellation request is processed, you will receive a confirmation.

2. Refund Policy

We offer a refund within 3 days of purchase, provided that the course has not been completed by more than 20%. If you have completed more than 20% of the course content, you will not be eligible for a refund.

Refunds will be issued to the original payment method. Processing may take up to 7-10 business days for the refund to appear on your statement.

3. Eligibility for Refund

To be eligible for a refund:

  • You must request the cancellation and refund within 3 days from the date of purchase.
  • The course must not be more than 20% completed. We track your course progress to determine eligibility for a refund.

4. Non-Refundable Situations

Refunds will not be provided in the following cases:

  • If more than 3 days have passed since the purchase.
  • If the course content has been accessed or completed by more than 20%.
  • If you have received any promotional discounts or offers that explicitly state non-refundable terms.

5. How to Request a Refund

To request a refund, please follow these steps:

  1. Contact our support team via [email protected]
  2. Provide your order details (e.g., transaction ID, course name, and reason for refund).
  3. Wait for confirmation from our team.

Once the request is approved, your refund will be processed within the stated timeline.

6. Modifications to the Policy

LawMento reserves the right to modify this refund and cancellation policy at any time. Any changes will be posted on this page and will be effective immediately upon posting.

7. Contact Us

If you have any questions regarding our Cancellation and Refund Policy, please contact us at: [email protected]