Online Certification in Mediation & Conflict Resolution

About Online Certification in Mediation & Conflict Resolution

Mediation is emerging as one of the most effective dispute resolution mechanisms in India, especially after the enactment of the Mediation Act, 2023. Courts, corporations, institutions, and individuals are increasingly turning to mediation for faster, cost-effective, and relationship-preserving dispute resolution. 

This certification course on Mediation & Conflict Resolution offers a structured and practical understanding of mediation, covering its legal framework, conflict theory, mediation process, negotiation techniques, drafting, online mediation, and career opportunities. It is designed to help learners understand how mediation works in practice, not just in theory.

Eligibility

• Law students (UG & PG) 
• Lawyers and legal professionals
• Judicial services aspirants
• HR professionals and corporate managers
• Anyone interested in mediation and alternative dispute resolution

Course Plan

Module 1: Evolution of ADR Mechanism and Mediation

Module 2A: Foundations of Mediation & Conflict

• Introduction to Mediation
• Section 89 CPC and Mediation

Module 2B: Mediation Act, 2023

Module 3: Understanding Conflict

• Types of conflict: interpersonal, organisational, legal
• Sources: values, interests, relationship, structural issues
• Positions vs Interests vs Needs
• Thomas–Kilmann Conflict Modes

Module 4: Mediation Process & Stages

• Introduction to Stages of Mediation Process
• Stage 1: Introduction and Opening Session
• Stage 2: Joint Session
• Stage 3: Separate Session
• Stage 4: Closing
• Role of Mediator in Mediation Process

Module 5: Negotiation & Mediation Techniques

• Methods of Negotiation in Mediation
• Tools Used in Mediation
• Handling Difficult Situations, Recognising and Breaking Impasse

Module 6: Private Sessions & Drafting

Module 7: Agreement Writing

Module 8: Advanced Techniques of Mediation

• Mediation Advocacy
• Online Mediation
• Case Law & Real-World Applications

Module 9: Career Opportunities in Mediation

Faculties

• Dr. Deevanshu Shrivastava is a Certified Mediator, Certified Arbitrator, and Professor of Law with over 13 years of academic and professional experience. He actively handles mediation matters and regularly conducts mediation training programmes, combining strong theoretical grounding with practical dispute resolution expertise. In recognition of his contribution, he was awarded the prestigious BW 40 Under 40 Legal Award in 2024.
• Dr. Apoorva Dixit is a Certified Mediator, Certified Arbitrator, and legal academic with over 10 years of experience in mediation, arbitration, and dispute resolution systems. Currently serving as an Associate Professor, she actively undertakes mediation matters and delivers focused training sessions in ADR practices.
• Ms. Sanjana Singh is a Certified Mediator and Assistant Professor with 6 years of experience in the legal field. She has previously served as a Legal Researcher at the Supreme Court of India and is actively involved in mediation matters and mediation-focused training initiatives.

Language 

English

Duration

13+ Hours

Course Fees

Rs 1099